2. Look At All Sides And Explore Underlying Issues:

Accessing the issue in terms of others views is the key for a successful conflict resolution. Focus on the issue at hand, share your views of the problem, and be careful not to accuse or blame someone. It is also very essential to listen to your boss’s response and try to see the problem in his / her perceptive. A rational and respectful conservation will always help you clarify the real issues.  

Conflict can erupt over difference in views, values, methods, preferences, goals or a combination of factors. Quite often, conflict is a byproduct of unmet exceptions and needs. As always, it is almost impossible to untangle the underlying issues involved without an open and honest communication.

3. Talk Behind Closed Doors and Avoid Gossip:

Gossip with your coworkers about the situation is the worst thing you can do at your workplace, as it most often deteriorates team work and increases tension within the office. If you really need to talk to someone, then it is very essential for you to do so behind closed doors.

More: Basic Steps for Becoming a Good Leader