One such example is the television reality show Undercover Boss which showcased that, in order to observe how staffs are coached by managers as well as to learn what working for the company is like at the most basic level, a CEO from a renowned company like NASCAR, Rally’s, or DirectTV goes “secretly” as a ground floor employee. Penn Schoen found it quite interesting that in the course of undertaking the task at the most basic level of employees,  majority of CEO’s struggles with the tasks. According to Penn Schoen, these CEO’s could not even manage the most basic work of their business, nevertheless they are leading the organization because they don’t  need or have to be great at all the tasks implicated under them, but they require to have strong leadership and interpersonal skills.

In order to reach the top most position, employees should have the ability to connect, to inspire, and to make the right decisions. However, amongst the leaders who were surveyed 84 percent claimed “favoritism occurs in their organization.” This is the fact of life that we tend to select everything according to our likes and dislikes and a similar thing can be very much expected at the workplace. Generally people who are mostly liked by the mangers are the ones who have strong and remarkable interpersonal skill, which means a strong ability to connect with those around you like your boss, coworkers, friends, family member etc.