White House: Reckoned for its Integrated Facility Management & Un-Matched Value Added Services

Amit Kumar Singh,Managing Director

Amit Kumar Singh, Managing Director

The Indian facility management sector is expected to touch $15 billion by 2022 at a CARG of 18 percent. The development of SEZ and mega food/IT tech parks is the prime factor responsible for this huge growth. To reap the benefits of this prospering industry, facility management companies are introducing value-added services and getting complied with statutory/government bodies & regulations.

Established in 2000, White House is reckoned for its integrated facility management and unmatched value-added services such as artwork, painting, planting and others, making the facility more beautiful. Its wide gamut of integrated services include facility management, housekeeping, cafeteria/pantry management, security, hard landscape maintenance, pest control, landscaping/gardening and engineering & maintenance under one roof. This ISO 9001:2008 certified company not only adheres to the highest level of statutory compliances (100 percent) but also renders round the clock support services.

Unlike its contemporaries, White House believes that each facility is unique and needs a specialized solution. Hence, the firm performs
an in-depth audit of the facility during transition time, understands client’s requirement, and then based on demand, the company develops customized solutions. Apart from reusing water and preserving resources like electricity, the company utilizes eco-friendly pest control and plants inside the facility, thereby going green and saving environment from harmful chemicals/plastics. Infact, it performs various activities & campaigns for Green India initiative to create awareness about greenery, oxygen, and indoor facilities among populace. “We provide specialized operations & maintenance to support our client requirements for facility, technical and process maintenance support,” elucidates Amit Kumar Singh, Managing Director, White House.

"We provide specialized operations & maintenance to support our client requirements for facility, technical and process maintenance support"

The cleanliness of restroom should be a top priority for any facility management service provider, but surprisingly the majority of Indian providers lack/ignore the cleaning requirement of washrooms. Concentrating 90 percent towards washroom upkeep, White House deep cleans and graces restrooms with theme-based decoration (aroma oil, flowers and paintings), thereby making the entire area more beautiful and different wherein the theme & decoration are selected according to the facility. This service is 100 percent complimentary to clients as the company intends to put its profit earned in three month back to the facility. On the flip side, this quality-centric firm deploys quality management system to track &monitor standards on a daily basis where the system helps onsite
supervisor staff to identify problems within 24 hours whilst leading to an immediate solution without much delay.

Boosting Workforce
Currently, White House has more than 3500 employees on its payroll providing integrated facility management services to firms like Google, Accenture, Deloitte, Ericsson, PwC, Samsung India, Central Water Commission, DMRC (Delhi Metro), and HDFC Bank across India. Committed towards upgrading the range & quality of its services, White House frequently trains its enthusiastic workforce on latest technologies. The company upholds a specialized training section that not only shares training calendar with clients, but also offers time-to-time internal/on-job training programs for employees on fortnight/weekly/monthly basis according to the need. The in-house trainers & managers frequently visit client’s place to coach their employees on recent trends of the industry. “We try to act as per the time demands, whenever the new technology comes, we first learn by self, then implement in our process and finally trains our other associates on the same,” adds Amit.

Innovative by nature, White House strives to make security service more compact, thus is coming-up with more technologies for entry & exit system. Experiencing a whopping revenue growth of 20 percent, the firm aims to be the one of the best facility management services providers with commitment for quality service, continuous training to staff, customer satisfaction, time-bound commitments and high degree of professionalism.