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Slack's research finds India's workplace personas are driving growth of AI

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AI workplace productivity platform Slack revealed that problem solvers and expressionists in India are helping to drive technological transformation at work with their enthusiasm for AI and innovative communication styles. The research found that the problem-solver workplace persona was the most common in India, comprising a significant 23 percent of the workforce. Problem solvers are characterized by their mastery of tech and automation, with an unmatched enthusiasm for AI and streamlining work processes. A remarkable 92 percent of them identify as early-tech adopters and 77 percent express excitement about AI.

The problem solver's passion for incorporating AI into their work is evident, with 43 percent eager to leverage AI to enhance productivity. The expressionists, known for their strong visual communication style, make up 21 percent of India's workforce. They prioritize less formal and more engaging workplace interactions by using emojis, GIFs, and memes. “Every workplace, whether it has five or 5,000 employees, comprises a diverse ecosystem of personalities, skills, and approaches. In India, Problem Solvers and Expressionists are helping to drive technological transformation at work with their enthusiasm for AI and innovative communication styles”, said Derek Laney, Slack Technology Evangelist, APAC, Salesforce.

The YouGov survey of over 15,000 desk workers across nine markets, including 2,000 in India - offered unique insights into the preferences and behavior of Indian desk workers. On the other hand, India has fewer detectives, and the investigative workplace persona is known for its relentless curiosity and knowledge-sharing tendencies. Detectives pride themselves on being organized, with 93 percent preferring to solve problems independently.

Road Warriors, who thrive on flexibility and remote connections, are most common in Japan (28 percent) and Singapore (26 percent), yet they make up just 18 percent of the Indian workforce. They are outgoing and adaptable and prioritize working from various locations to their schedules. While Detectives and Road Warriors may be less common in India than in other markets, fostering diverse teams is pivotal for productivity.