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How Does Your Company Measure Up?

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That’s a pretty open-ended question. Particularly if you haven’t taken a serious look at your company reputation and the perception you’re creating within your office and throughout the public sphere.

Corporate reputation is best described as the total standard of your brand's presence across all media and target audience segments. Your company's reputation is the culmination of what internal and external stakeholders believe and feel about your brand over time. In the end, reputation determines how customers will interact with your company both now and in the future. What people and organisations think and feel about your business is known as your corporate reputation. It's what motivates brand interaction and establishes your standing in the market and your sector. Stakeholders evaluate your reputation in order to determine where and how far they should take your business. They do this by analysing your reputation's strengths and flaws. Finding the talent you need to develop and manage a successful operation becomes that much more difficult without a positive company reputation. It also becomes harder to acquire new customers and foster client loyalty.

We may all agree that keeping a positive company image is crucial, but how well-versed are we in the practical application of this concept and what exactly constitutes 'good'? When done properly, strong corporate reputation management should accomplish two goals: establish expectations for your future conduct and actions and identify your firm and brand with an idea or concept.

Consider some well-known brands, like Rolex, which quickly conjures images of luxury and high calibre. Or perhaps you think of Amazon when you want to find something and have it delivered the following day because of its well-known reputation. Both of the aforementioned instances developed that reputations by constantly carrying out their promises.

But often it's not as easy or you're not Amazon or Rolex. This gives you a lot of leeway in your own corporate reputation management, you just need to decide pick the right service provider.