Tips for having conflict-busting conversations in workplace
By
siliconindia | Wednesday, 17 August 2011, 14:01 IST
Work toward smart solutions
Sustainable solutions are smart solutions. That means one should be specific and clear about who will do what, when, where, and how. Be measurable about how you will all be able to tell that something has been done, achieved, or completed. Make sure that whatever solution you agree on fits the situation; Therefore it should be achievable. One should also be realistic and check calendar dates for holidays and vacations; look at past performance to predict future actions; allow extra time for glitches and delays; don't assume that the best-case scenarios will come true. Also Create reasonable deadlines or target dates; include a few ideas about what to do if something unexpected occurs; be willing to set new dates if necessary.
