BANGALORE: Hiring isn’t how it was done in the old days. Now, it’s about attitude and aptitude, rather than education and experience.

A Company that exemplifies this trend is Rackspace, a cloud storage start up. It has been very strategic in leveraging people to improve the bottom line.

"Our interviews focus on behavioral indicators. Our corporate culture values diversity because we recruit people with widely different ethnicities," said Louisa Lee, the Human Resources business partner of Rackspace, Asia.

Attitude and Aptitude

The company has a policy of hiring people who are a “cultural fit”, regardless of their experience and qualifications. Company officials said that while training may cost them in the short term, it saves money in the long term.

Questions that matters

A popular question in Rackspace interviews is” “What would you do if you were to accidentally unplug a client’s server?” Similar situational and behavioral questions are asked for different management levels, roles and responsibilities. These questions help to test integrity, team spirit and problem solving skills.

Training is integral
company also provides various kinds of training in technical, sales, managerial and business skills. There is a community portal that emphasizes the sharing of lessons. "Talent will thrive only in an atmosphere of enjoyment. Our workspaces are conceived to impart an ambience of collaborative effort. We value a culture of transparency, collaboration and innovation where impromptu huddles can happen to brainstorm ideas, overcome hurdles, think through challenges and make positive change happen. On the floor is where great business decisions are made," Lee said.

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