Dubai: Aegis, the BPO arm of USD 15-billion Essar Group, today said it plans to add about 11,000 people globally, including India, during the financial year 2011-12. Aegis has more than 50,000 employees across 11 countries. "Globally, we should add 11,000 people by March 2012," Aegis MD and Global CEO Aparup Sengupta said here. He, however, declined to comment on country-specific details. The company serves verticals such as BFSI (banking, financial services and insurance), telecom, retail, healthcare, travel and hospitality, consumer goods and technology. Aegis has recently bagged a contract worth USD 2 billion from Saudi Telecom for managing the customer care operations of the telecom firm. As part of the deal, Aegis and Saudi Telecom Company (STC) will form an equal stake joint venture 'Contact Centre Company (CCC)' to provide customer care services to over 28 million STC customers in Saudi Arabia.