NEW DELHI: The Department of Personnel and Training (DoPT) has been given an ISO certificate, a global recognition for quality management, for allocation of IAS, IFS and IPS, among other services to candidates on the basis of Civil Services Examination.

The management system of the DoPT under Ministry of Personnel has been audited and found to be in accordance with the requirements of the management system standard of ISO 9001:2008, according to the certificate issued by Bureau Veritasglobal leader in testing, inspection and certification.

The certificate was given for allocation of service to the candidates, recommended by Union Public Service Commission on the basis of Civil Services Examination, it said.

ISO 9001 is an internationally recognised quality management system standard published by ISO (International Organisation of Standardisation).

It provides a framework for managing an organisation's quality process. More than one million organisations in 178 countries have achieved ISO 9001 certification, according to its website.

The ISO 9001 certification is based on eight quality management principles-customer focus, leadership, involvement of people, process approach, system approach to management, continual improvement, fact based decision-making and mutually beneficial supplier relationships-- which acts as fundamental for good business practices.
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