5. Information Technology Support (IT)

Outsourcing the IT department to another company is also a trend in business to lose the overhead. It helps a non-IT firm to pay only for the time when there is IT related issues or scheduled maintenance. They can be free from paying in the downtime in between. Tracking issues, creating database of solutions, offering standard solution sets to customers are some of the main tasks IT supporters do.

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While the technology developed in such a way, you are able to access a computer through network, and are able to make required adjustments or update, there is no difference if your IT supporting team assist you from any corner of the world. Many companies today provides IT support to its customers over phone. A large number of help-desk agents and support staffs are found offshore nowadays.

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