10 Fast Growing Social Media Jobs
8. Community Management Associate:
Whenever you report a complaint or raise a question regarding some product or issue, a concerned person replies to your queries. That person is a Community Management Associate. His job is to sit on the other side and respond to your questions regarding any product or project. It is their duty to make sure that customers reaching their company through social media should get a quick, genuine and personal response.
9. Customer Service Specialists:
It is the easiest way for consumers to reach the company if they are facing any trouble via social media. Thus Customer Support Specialists are being hired to respond to the customers’ comments posted on social media platforms. These customer service specialists answer to complaints of customers via these platforms.
10. Social Media Analysts:
The work of a social media analyst is to analyze the result behind the use of social media to develop business. They calculate and notify the company’s social media profit, in order to balance the costs or risks involved. They analyze such things to plan the investment of the resources both efficiently and appropriately.
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