Vice Chairman & CEO
Briefly tell me about your company and the HR strategies you have in place.
Zensar is among the Top 20 companies in the Indian IT BPO industry and has reported a scorching pace of growth in its ten years of existence. It has received a number of awards for its people friendly and innovative HR practices.. Key HR strategies are to attract enable and retain the right resources and we have been very successful at that.
What are some of trends you are seeing in HR?
Management of diversity and cross-cultural work teams is becoming a key challenge for all global firms
It has to be a true partnership in an environment of mutual respect..
How do you describe the relationship of HR with the CEO’s?
It has to be a true partnership in an environment of mutual respect.
What is your biggest pain point?
None-we have a wonderful work culture in Zensar
How do you Motivate Employees with Rewards in your organization?
By giving them stretch goals and accelerated growth paths when they deliver.
When you hire people what are you essentially looking for?
Great attitude – skills are trainable.
How do you identify leaders and promote them to the next level?
By identifying people with talent early, giving them multiple roles and tasks and supporting them when they falter at times.
Engaging Gen Y - Leadership and Organization Culture according to you?
By creating an environment of love and belonging and encouraging them to take risks and speak their mind so that they can grow
Workplaces are changing. Cultures are evolving. Do you think the average employee today is different from his/her counterpart from a decade ago too? What is lacking and what does he/she need to keep in mind in today’s working scenario?
The average age of employees is getting lower and their aspirations are going higher. In such an environment a challenging workplace and good support systems are needs to ensure that both their emotions and their expectations are managed and the organization enables them to be the best they can be.
How to attract good people, retain the better people and advance the best people
By giving them an environment where they can shine. The Harvard Business School case study on Vision Communities at Zensar details a number of unique practices that foster connectedness and development within Zensar.